Choose your room and time on our booking page, then confirm your group size. You will receive a confirmation email with arrival details and basic rules.

Please arrive 10 to 15 minutes early for check in and the safety briefing. Late arrivals may reduce your game time if the schedule is tight.

Most rooms are best for 3 to 8 players. Smaller teams can still play, but a balanced group often solves faster and shares tasks well.

We offer family friendly rooms with clear puzzles and cooperative play. Minors should be accompanied by an adult unless a private booking is arranged.

Yes. Your host can provide hints when needed so the experience stays fun and fair. The goal is to keep your team moving without giving away the full solution.

Please contact us as early as possible if you need to reschedule. Options depend on the time of notice and current availability.

We aim to accommodate guests where possible. If you have accessibility needs, contact us before booking so we can guide you to the best room.