Refund Policy – Mythrunepath

Welcome to Mythrunepath, your trusted destination for digital and physical gaming experiences. We aim to provide a seamless and satisfying shopping experience. This Refund Policy outlines the terms under which refunds may be granted for purchases made in our store.

By completing a purchase, you agree to the terms in this policy. Please read carefully.

1. Overview

Refund requests are reviewed by product category, condition, and timeframe. Refunds are generally issued to the original payment method and may take 7 to 14 business days to appear.

We reserve the right to decline requests that don’t meet eligibility. Fraudulent or abusive refund behavior may lead to denial or account restrictions.

2. Digital Game Purchases

• Request within 14 calendar days of purchase.
• Game played less than 2 total hours across all sessions.
• Activation code not redeemed or linked.
• No achievements or unlockables accessed.
• Partial play or significant progression may revoke eligibility.

3. Physical Game Purchases

• Request within 15 calendar days of delivery.
• Original, unopened packaging with seals intact.
• All labels, inserts, and accessories included and undamaged.
• Valid proof of purchase required.
• Defective or damaged items reported within 7 calendar days may be exchanged or refunded upon return and inspection.
• Used, opened, or altered copies are generally not refundable unless defective.

4. Pre-Orders

• Requests must be made at least 2 calendar days before release.
• No early access, bonuses, or promo use.
• After release and content access, standard terms apply.

5. Downloadable Content (DLC) and Expansions

• Requests within 7 calendar days of purchase.
• Content not downloaded, installed, or activated.
• No linked in-game benefits used.
• Technical issues should be reported with documentation.

6. Game Accessories and Merchandise

• Request within 20 calendar days of delivery.
• Unused, original packaging, sellable condition.
• Defects reported within 7 days qualify for refund or replacement.
• Used or damaged returns generally not refundable unless proven defective on arrival.

7. In-Game Currency and Virtual Goods

• Generally non-refundable due to consumable nature.
• Exceptions if reported within 3 days and unused/unspent.
• Technical delivery failures may qualify for refund.
• Once used or redeemed, purchase is final.

8. Subscriptions and Memberships

• Initial subscriptions refundable within 7 days if unused.
• Renewals refundable within 3 days if unused.
• Cancellations after use not refundable but active until billing period ends.
• No partial refunds for used periods.

9. Bundles and Promotional Offers

• Refunds only if none of the bundle components accessed.
• Request within 10 days of purchase.
• No partial refunds for individual items in bundles.

10. Refund Procedure

1. Contact customer support with your details and reason.
2. Receive Return Authorization and instructions if needed.
3. Ship returns within 10 calendar days of authorization.
4. Digital content eligibility reviewed via activation and usage logs.
5. Decision communicated within 5 business days.

11. Non-Refundable Categories

• Items labeled “non-refundable” at checkout.
• Used or redeemed digital keys.
• Flash sale or limited-time offers.
• Customized or personalized merchandise.

12. Abuse and Misuse of Refund Policy

Refunds may be denied for:

• Evidence of refund abuse or excessive claims.
• Product misuse, alteration, or resale.
• Fraud or account manipulation.

We reserve the right to investigate and act to protect platform integrity.

13. Amendments to the Policy

We may revise this policy anytime; updates take effect immediately. Review periodically for changes.

Final Thoughts

We strive to ensure your satisfaction at Mythrunepath. For questions or special considerations, contact our support team.

Thank you for choosing Mythrunepath — where your gaming experience starts and satisfaction matters.