Data Protection Policy – Mythrunepath

1. Introduction

At our game store, protecting your personal data is a priority. Whether purchasing games, downloading content, or browsing our catalog, we ensure your data is handled transparently and securely.

2. Scope of the Policy

This policy applies to all users interacting with our store via website, app, in-store systems, or customer support, covering data from registration, purchases, or subscriptions.

3. What Data We Collect

• Account Info: Name, email, username, encrypted password, preferences.
• Transaction Data: Billing/shipping address, phone, payment method, digital keys.
• Device Data: IP, device type, OS, browser, session and log data.
• Usage Data: License info, download history, registration, metrics.
• Support Data: Tickets, messages, complaint logs.
• Marketing Data: Newsletter status, survey responses, promo interactions.

4. How We Collect Your Data

• Direct Input: From registrations, orders, or messages.
• Automated Tools: Cookies, logs, system tracking.
• Transactional Records: Payment and download processes.
• Voluntary Submissions: Contests, surveys, feedback.

5. Purpose of Data Processing

• Order processing and delivery
• Account management
• Customer service and support
• Fraud prevention and security
• Analytics and platform improvement
• Marketing with user consent
• Legal compliance and record keeping

6. Legal Basis for Processing

• Contractual: To fulfill purchases and services
• Consent: For marketing and optional services
• Legal: For tax, fraud, and consumer rights compliance
• Legitimate Interest: Platform operation and improvement

7. Data Retention

• Accounts: Retained as long as active or needed legally
• Transactions: Held for legal/tax needs, typically 7 years
• Support: Stored temporarily for service history
• Marketing: Stored until unsubscribed or revoked

8. Data Security

• Encryption of sensitive data
• Role-based access control
• Trusted third-party payment processors
• Regular audits and vulnerability testing
• Incident response protocols

9. Sharing and Disclosure of Data

• Payment Providers: For secure transaction processing
• Delivery Services: For physical orders
• Tech Partners: Hosting, analytics, IT infrastructure
• Legal Authorities: When required by law
• Business Transfers: During mergers or acquisitions

10. International Data Transfers

We follow legal safeguards for international transfers, including contracts and ongoing security during transmission and storage to ensure full user protection.

11. Your Rights

• Access your personal data
• Correct inaccurate data
• Delete your data/account where applicable
• Restrict processing in specific cases
• Object to direct marketing or profiling
• Receive data in portable format
• Withdraw marketing consent anytime

12. Children’s Data

We do not knowingly collect data from users below the legal minimum age. If discovered, such data is promptly deleted.

13. Updates to This Policy

This policy may change over time. Major updates will be announced via account dashboards or at login. Continued use means agreement to new terms.

14. Contact Us

If you have privacy-related questions or requests, contact our support team through your dashboard. We're committed to protecting your data and addressing concerns swiftly.